Sapona Manufacturing Company, Inc.
Quality Policy
Principles
The importance of quality cannot be overstated. Quality is at the core of our company's reputation, competitiveness, profitability, and future success. Our quality system conforms to the requirements of ISO 9002:1994. Sapona is committed to a quality management system that ensures our products meet customer requirements. At Sapona, we stand behind our yarns and sell only first quality, clearly meeting written specifications and customer expectations. The maintenance of quality is the job of everyone. Each employee is responsible for their contribution to product quality in the performance of their job.
Objectives
Provide customers what they need when they need it. This includes meeting customer expectations on quality, service and price. In order to achieve this we must be innovative in developing new products to meet changing customer needs fast.
Continuously improve quality, productivity, and versatility. This maintains our competitiveness and profits.
Develop and motivate co-workers. Maximizing our chances of success depends on growth of the company and it's employees.